Is Doug The God of the Cannondale World?
Posted: Wed Jun 08, 2005 12:25 pm
This question has came up more than once lately in the forums in a serious and not so serious manner. I wanted to give my take on some of the BS that has been flying around lately.
I noticed someone complained that the needed to talk to Doug about a technical problem and his employee that answers the phone couldn't help them. Hmmm... I have yet to see Doug have technical advice for sale. I know he sells both new and used parts, he does service work by mail and walk-in, but I have never heard him offer tech advise for sale. I kind of thought that's what this site is for.
I still haven't recieved my parts that I ordered from him two weeks ago. Have you paid for them yet? If you have, I think you may have an issue. Call his shop and speak with his employee or Doug (if he is available). Complaining about it and never contacting him back does no good what so ever. If you haven't paid for it, maybe the order has not been filled. Doug is human, he does forget on occasion, he does lose notes on occasion. CONTACT HIM.
And my most favorite complaint and the theme of this useless rant... Doug is God, and you can't say anything bad about him. When you do everyone bashes you..(or something to that affect). Hmm.. my first thoughts are, I have seen Doug humbled more than once on this site, I have seen him apologize for mistakes he has made, I also wonder if Doug is such a bad guy...why he doesn't delete everything bad & demeaning on this site and ban all the idiots that have nothing better to do with your time.
Sounds to me like he isn't such a bad guy.........has anyone gotten a hold of MAZ lately?................................
Rant over, you may continue.....................
I noticed someone complained that the needed to talk to Doug about a technical problem and his employee that answers the phone couldn't help them. Hmmm... I have yet to see Doug have technical advice for sale. I know he sells both new and used parts, he does service work by mail and walk-in, but I have never heard him offer tech advise for sale. I kind of thought that's what this site is for.
I still haven't recieved my parts that I ordered from him two weeks ago. Have you paid for them yet? If you have, I think you may have an issue. Call his shop and speak with his employee or Doug (if he is available). Complaining about it and never contacting him back does no good what so ever. If you haven't paid for it, maybe the order has not been filled. Doug is human, he does forget on occasion, he does lose notes on occasion. CONTACT HIM.
And my most favorite complaint and the theme of this useless rant... Doug is God, and you can't say anything bad about him. When you do everyone bashes you..(or something to that affect). Hmm.. my first thoughts are, I have seen Doug humbled more than once on this site, I have seen him apologize for mistakes he has made, I also wonder if Doug is such a bad guy...why he doesn't delete everything bad & demeaning on this site and ban all the idiots that have nothing better to do with your time.
Sounds to me like he isn't such a bad guy.........has anyone gotten a hold of MAZ lately?................................
Rant over, you may continue.....................