QUOTE
Originally posted by jesshamner
ATK is only in it for the money.
ATK is only in it for the money.
The money is pretty much what every business is in it for, and thats sort of both a good and bad thing.
I look at how much attention and concern Cannondale put towards there customers, and how much money they invested in all the updates and warranty repairs etc, and where it helped them end up.
Though I still agree with the idea of standing behind your product or work, there is a point that it can actually become a negative to the customer since the owners of the product really need the company to stay in business more than to get into financial problems from putting too much into support and there not be a company to back the product or continue sales to maintain resale values etc.
I hate to pick on yami and the raptor again, but I also cant count all the previous raptor owners who had no issues purchasing a yfz from the same company that left so many owners out in the cold.
I guess there is some sort of magic line that the mfg needs to stay within that allows them to stay profitable, and also keep us happy enough that we still buy from them in the future.